I have worked with Derek, my service advisor, for many years. I wouldn't take my cars anywhere else!! He is always professional! He always gets back tome in a timely manor. I trust him completely.
I’ve used this dealership for servicing my Lexus since 2006, and have always received excellent service. During the COVID-19 outbreak, they were kind enough to pick up my car for servicing and return it to my home when they were done, allowing me to stay home as recommended by health officials.
As always, Iman provided prompt, professional service. He was pleasant and efficient. The work was completed timely. The use of a loaner car is a nice bonus!
Best car buying experience of my life. I will definitely recommend this dealership.
A1 dealership - see Evan Best rep ever!
MR. IMAN helped me with the recall service for the lexus rx. It is always a pleasure to have my cars serviced by him. As usual, loaner car was ready , and it was a great experience to drop off my cat, and when my car was ready , it was all fixed nice and clean ready to go. Thankyou Mr. Iman for the great service!!=) i always have a best experience in servicing my cars!!=)
I recently took my 08’ IS250 for scheduled maintenance. Derek, the service writer, was helpful and quick to check my car in. I returned a day later for a complimentary loaner, without hassle. My vehicle was taken care of by Asun, who is a great and knowledgeable technician. Side note: the complimentary carwash was better than a $20 car wash I get at work! Overall great experience, per usual!
I bought another Lexus, because of the service I get at Tustin Lexus. The service is always beyond fantastic and Rick, the service manager i use is absolutely the best. I bought another Lexus because of Rick and the service he always gives me. Kudos to your dealership.
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