From beginning to end every step was easy and Quick. They have a wide selection and were able to find exactly what I wanted. I walked in with no appointment and was helped right away.
Courteous and professional attention. Thank you!
Andy Tran was the salesman we dealt with at Tustin Lexus. We were looking to buy a Lexus hybrid and Andy took us for test drives on the 2020 Lexus 450H and the 2019 Lexus 350. After the test drive he clearly explained the features of both models which made our decision very easy. We drove away with the Lexus 350. Andy was courteous, professional and very knowledgeable. We were very impressed with Andy and Tustin Lexus. So much so, we recommended both to a close friend. Andy worked with him and our friend purchased a Lexus 350 just a week after we did. who
Brando was my contact at Lexus .What a wonderful nice person to work with.He is a asset to your company.Thank you for keeping my car in tip top condition.R.Jones.
I serviced my car today, 1 hr plus wait for an oil change, with an appointment. $135. Waiting area is very noisy, radio on, 2 TVs on, salespeople talking and making very loud calls on speakerphone. Bring some headphones is you come here!!
I like how Lexus come up to you right away to assist you. We went to Toyota before the Lexus dealer and no one approached us! Richard Kim was very helpful, knowledgable about the cars and explained things. Was going to buy a new car and ended up buying a loaner car. I have a bad back and I like the 2019 NX for the comfortable seats!!!!
Everything was great and Iman was very helpful and professional as always, the issue was taken care of and the wait was acceptable. Thank you all,
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